OTRS 3.2 | A lot of tweaks

Adding columns to dashboard. Edit AgentDashboardTicketGeneric.dtl: <!– dtl:block:ContentLargeTicketGenericRowMeta –>     <td class=”W10pc”>        <a href=”$Env{“Baselink”}Action=AgentTicketZoom;TicketID=$Data{“TicketID”}” title=”$QData{“Title”}” class=”AsBlock MasterActionLink”>$Data{“TicketNumber”}</a>     </td>     <td class=”W50pc”>        $QData{“Title”,”70″}     </td>     <td>$QData{“Time”}</td>     <td>$QData{“DynamicField_Deadline”}</td>   </tr>       Advertisements

OTRS 3.2 | DashboardBackend | Possible attributes for filtering

You will find it in DashboardTicketGeneric.pm StateType|StateTypeIDs|Queues|QueueIDs|Types|TypeIDs|States|StateIDs|Priorities|PriorityIDs|Services|ServiceIDs|SLAs|SLAIDs|Locks|LockIDs|OwnerIDs|ResponsibleIDs|WatchUserIDs|ArchiveFlags Konfigurationseinstellungen bearbeiten in Ticket -> Frontend::Agent::Dashboard Multiple attributes are possible: States=new;States=open;Types=withDeadline;SortBy=DynamicField_Deadline;OrderBy=Up; Filtering for ticket type is possible: States=new;States=open;Types=withDeadline;SortBy=DynamicField_Deadline;OrderBy=Up; Sorting by dynamic fields: You have to add the prefix DynamicField_ to the name of the dynamic field. States=new;States=open;Types=withDeadline;SortBy=DynamicField_Deadline;OrderBy=Up;

Chrome || Cert import problem

Thank you: http://casualtechs.blogspot.de/2010/06/problem-when-trying-to-import.html Download and save the certificate. Open the Certificate Manager In the “Start Search” box, type “certmgr.msc” (no quotes). The certificate manager will open. Right click on “Trusted Publishers” from the folder list on the left. In the pop-up menu, choose “All Tasks” >> “Import..” Click the “Next” button Click the “Browse” button […]

Hash CNT

zcat file.log.*.gz | awk ‘{print $3OFS$4}’| sort -n | uniq | awk ‘{print $1OFS$2}’ | awk ‘{print $1}’ | uniq -c | sort -n

OpenBSD + NGINX [fastcgi] + PHP

php-fpm is not an independent package. Install php, php-fpm is included. php-fpm is properly pre-configured and should run instantly. nginx.conf: location ~ \.php$ { try_files $uri $uri/ =404; fastcgi_pass unix:run/php-fpm.sock; # NO ABSOLUTE PATH PLS. !!! fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; include fastcgi_params; }