OTRS 3.2 | DashboardBackend | Possible attributes for filtering

You will find it in DashboardTicketGeneric.pm

StateType|StateTypeIDs|Queues|QueueIDs|Types|TypeIDs|States|StateIDs|Priorities|PriorityIDs|Services|ServiceIDs|SLAs|SLAIDs|Locks|LockIDs|OwnerIDs|ResponsibleIDs|WatchUserIDs|ArchiveFlags

Konfigurationseinstellungen bearbeiten in Ticket -> Frontend::Agent::Dashboard

Multiple attributes are possible:

States=new;States=open;Types=withDeadline;SortBy=DynamicField_Deadline;OrderBy=Up;

Filtering for ticket type is possible:

States=new;States=open;Types=withDeadline;SortBy=DynamicField_Deadline;OrderBy=Up;

Sorting by dynamic fields:
You have to add the prefix DynamicField_ to the name of the dynamic field.

States=new;States=open;Types=withDeadline;SortBy=DynamicField_Deadline;OrderBy=Up;
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